Chuck,
I wanted you to know that your staff has restored my 13-year-old waterfall and pond combination to a fantastic water feature for our garden. And they did it on time, under budget and exceeded my greatest expectations!
A few weeks ago, my water feature developed a leak and Judy and I had to decide the best way to fix it. A neighbor recommended a company that had just done a water feature for him. That competitor to you made us a proposal to completely re-build my waterfall and pond for around $13-$15,000 dollars. My wife and I could not afford something like that and she formed a contingency plan- drain the pond and put flower pots on each of the levels of the water fall.
That is when I called you and Splendor Koi and Pond. You and your staff determined within ten minutes the source of the leak and gave me a proposal to improve the performance and overall appearance of the waterfall and make the pond into a thriving area for fish to grow and be enjoyed by our grand children and us.
I watched in awe as your staff members worked together to replace all the rocks removed to correct the leak, power sprayed it, vacuumed out years of debris and when they finished and filled the pool, the had placed all the rocks in perfect position so no water runs out or splashes over. Not one rock had to be repositioned! I am still trying to figure out how they knew where the water was going!
But sir, you not only delivered what you said you would, you did it a couple hundred dollars under a $1500 budget! FANTASTIC! Most important though, you did not just give me a revitalized pond, but thanks to the great filtration and UV system you put in, I now have an outdoor aquarium for the grand kids to keep their fish in!
Thanks a million!
Ed and Judy Bonsecour
